Exploring The Practices in Educational Service and Unemployment in The United Arab Emirates


  • Marwan Abdulla Almalek Sultan Idris Education University, Tanjong Malim, Perak, MALAYSIA




Educational service, Practices, Unemployment, UAE, Mismatched


This article explores the practices in educational service and unemployment in the United Arab Emirates. The Unemployment Rate among graduates in the United Arab Emirates is expected to reach 3.00 percent by the end of 2021, according to Trading Economics global macro models and analysts’ expectations. The researcher used the descriptive cross sectional research design. The study utilized the sample size of 8 people obtained through purposive sampling. The study utilized 8 respondents that included the Chief Strategy and Excellence officer, Head of Institutional Research, industry person, Associate professor, senior administrator/ senior trainer, and internal Audit, and HR manager. The following themes are covered under practices of educational service; learning that involves a real-life environment, collaboration, and coordination in the educational ministry. The findings suggested that there is general a lack of or inadequate practicum, internship, and work placement in some educational programs, which is another challenge that results in a mismatch between graduates' knowledge and skills produced by education institutions and the need by the service industry. In terms of collaboration the Ministry of Human Resources focuses more on employment regulation rather than employability.  Industry is not engaged in graduate employability issues. Higher educational institutions have failed to coordinate with employers in order to help graduates get relevant jobs and reduce the rate of an employment in UAE. The governments of UAE should make sure that learners are exposed to theory and practice, improve on coordination and collaboration between ministry of education and industry. The governments of UAE should increase funding for the education system and SCM in order to help educators impart knowledge and skills to learners to reduce the rate of unemployment among the graduates.


Download data is not yet available.


Aaron, O. (2021). Unemployment Rate. IIUM Journal of Educational Studies, 4(1), 6-27.

Abudaqa, A., Hilmi, M., Dahalan, N., & Al Mujaini, H. (2021). Impact of supply chain integration and intelligent information systems in achieving supply chain innovation: A study of retail trading SMEs in Abu Dhabi, UAE. Uncertain Supply Chain Management, 8(4), 721-728.

Agus, A., Aziza, N., & Bongaya, S. T. I. E. M. (2020). The Effects of Ethical Factors in Financial Statement Examination: Ethical Framework of the Input Process Output (IPO) Model in Auditing System Basis. International Journal of Financial Research, 11(2).

Ahmad, S. Z., & Hussain, M. (2017). An investigation of the factors determining student destination choice for higher education in the United Arab Emirates. Studies in Higher Education, 42(7), 1324-1343.

Al-Atari, A. T. M. A. (2016). Internationalization of higher education concerning the Arab context: a proposed model. IIUM Journal of Educational Studies, 4(1), 6-27.

Alphin Jr, H. C., Chan, R. Y., & Lavine, J. (Eds.). (2017). The Future of Accessibility in International Higher Education. IGI Global.

Amin, D. (2005). Social research. Makerere University Printery, Kampala, 2nd Edition.

Anderson, R., Wiryana, F., Ariesta, M. C., & Kusuma, G. P. (2017). Sign language recognition application systems for deaf-mute people: a review based on input-process-output. Procedia computer science, 116, 441-448.

Barnawi, H. (2017). Education and Employment. IIUM Journal of Educational Studies, 4(1), 6-27.

Bryman, A. (2017). Quantitative and qualitative research: further reflections on their integration. In Mixing methods: Qualitative and quantitative research (pp. 57-78). Routledge.

Chen, S., Shi, R., Ren, Z., Yan, J., Shi, Y., & Zhang, J. (2017, November). A blockchain-based supply chain quality management framework. In 2017 IEEE 14th International Conference on e-Business Engineering (ICEBE) (pp. 172-176). IEEE.

Copacino, W. C. (2019). Supply chain management: The basics and beyond. Routledge.

Cruz, M. G., Alexander, M. E., Fernandes, P. M., Kilinc, M., & Sil, Â. (2020). Evaluating the 10% wind speed rule of thumb for estimating a wildfire's forward rate of spread against an extensive independent set of observations. Environmental Modelling & Software, 133, 104818.

Daghfous, A., & Zoubi, T. (2017). An auditing framework for knowledge-enabled supply chain management: Implications for sustainability. Sustainability, 9(5), 791.

De Camargo Fiorini, P., & Jabbour, C. J. C. (2017). Information systems and sustainable supply chain management towards a more sustainable society: Where we are and where we are going. International Journal of Information Management, 37(4), 241-249.

Gallagher, E. (2019). Procurement in education. IIUM Journal of Educational Studies, 4(1), 6-27.

Heeringa, S. G., West, B. T., & Berglund, P. A. (2017). Applied survey data analysis. chapman and hall/CRC.

Karoro, E. A. (2004). Research Methodology. Makerere University Printery, Kampala, 1st Edition.

Kvale, S., & Brinkmann, S. (2009). Interviews: Learning the craft of qualitative research interviewing. sage.

Leal, F., W., Skouloudis, A., Brandli, L. L., Salvia, A. L., Avila, L. V., & Rayman-Bacchus, L. (2019). Sustainability and procurement practices in higher education institutions: Barriers and drivers. Journal of cleaner production, 231, 1267-1280.

Litke, A., Anagnostopoulos, D., & Varvarigou, T. (2019). Blockchains for supply chain management: Architectural elements and challenges towards a global scale deployment. Logistics, 3(1), 5.

Mageto, J., Luke, R., & Heyns, G. (2020). Investigating the Quality of University Education: A Focus on Supply Chain Management. International Journal of Learning, Teaching and Educational Research, 19(8), 424-446.

Marbun, D. S., Effendi, S., Lubis, H. Z., & Pratama, I. (2020). Role of education management to expediate supply chain management: a case of Indonesian Higher Educational Institutions. Int. J Sup. Chain. Mgt Vol, 9(1), 89-96.

Matsumoto, A. (2019). Literature review on education reform in the UAE. International Journal of Educational Reform, 28(1), 4-23.

Mayer, F. (2015). Qualitative approaches in research. European Journal of Economic and Financial Research

Mead, R. (2017). Research Methodology. International Journal of Educational Reform, 28(1), 4-23

Merriam, S. (2009). Qualitative Research. San Francisco: Jossey-Bass.

Olutola, A. T., & Olatoye, R. A. (2020). Enhancing quality of education in the university system: A study of Nigerian education system. Asian Journal of Assessment in Teaching and Learning, 10(2), 55-61. https://doi.org/10.37134/ajatel.vol10.2.6.2020

Oviawe, J. I. (2020). Technical Education Lecturers’ Knowledge of Students’ Engagement in Application of Interactive Instructional Strategies. Journal of Technology and Humanities, 1(1), 1-10. https://doi.org/10.53797/jthkkss.v1i1.1.2020

Pambreni, Y., Khatibi, A., Azam, S., & Tham, J. J. M. S. L. (2019). The influence of total quality management toward organization performance. Management Science Letters, 9(9), 1397-1406.

Pring, S. (2019). Challenges in Higher Education. IIUM Journal of Educational Studies, 4(1), 6-27.

Smith, O. (2015). Research Paradigms. International Journal of Educational Reform, 28(1), 4-23

Usman, R. (2018). Higher Education Paradox. European Journal of Education Research

Zanqar, F. S. M., Khatibi, A., Azam, S. F., & Tham, J. (2019). The Challenges of Total Quality Management on Education Quality in UAE. European Journal of Economic and Financial Research.

Zimon, D., Tyan, J., & Sroufe, R. (2020). Drivers of sustainable supply chain management: Practices to alignment with un sustainable development goals. International Journal for Quality Research, 14(1).




How to Cite

Marwan Abdulla Almalek. (2022). Exploring The Practices in Educational Service and Unemployment in The United Arab Emirates . CMU Academy Journal of Management and Business Education, 1(1), 40–49. https://doi.org/10.53797/cjmbe.v1i1.8.2022